Distance Consultations

I am an experienced Registered Dietitian that has been providing services via Distance Consultation for more than a decade — from assessments to Nutrition Education Sessions, to follow-up visits, to very specialized clinical support. Distance Consultations provide virtual ‘face-to-face’ visits and by using a secured, online video platform, services are functionally indistinguishable from in-person consultations.  Distance Consultations have always been popular with people living across the city because they eliminate the need to schedule time off work, fight traffic or arrange childcare and of course have been in demand for people living in other parts of the country, but with recent concerns about COVID-19 virus transmission in the Vancouver area, virtual healthcare visits for those in the immediate area are in much demand.

An article published on February 27, 2020 in the Vancouver Sun states that videoconferencing with healthcare professionals is going to be part of the “new normal” with coronovirus circulating in the community;

“One of the first lines of defence in a pandemic is protecting health care workers and a big part of that is telling people not to come in to the clinic. Telemedicine is going to be a big part of that. Videoconferencing is particularly useful for work that doesn’t involve touching patients”. 
 
Transitioning over to an all-virtual practice was easy since I already have 10 years of experience helping people of all ages access my services via Distance Consultation.
I am registered with the College of Dietitians of British Columbia, Alberta and Ontario and am licensed to provide Dietetic services in every province in Canada, except PEI.  I provide detailed receipts listing my inter-provincial Dietitian license numbers which makes it easy to submit receipts to extended benefit providers for reimbursement. While I am not licensed as a Dietitian outside of Canada, I am able to provide nutrition education services to those in the US and beyond.

How does Distance Consultation work?

Once we’ve booked the appointment to meet via secured, HIPAA-compliant video conferencing, I’ll send you a link via email that all you need to do is click on it and choose whether you want to connect with me via computer (Windows, Mac or even Linux) or mobile phone (iOS or Android). Once you’ve installed the application and entered some basic information (name, email address) we’ll be ready to chat!

I help people of all ages access my services online and would be happy to help walk you through how to connect with me on the computer.

For an assessment appointment (which is the first visit in a Complete Assessment Package / Meal Planning Package), I allocate over an hour to ensure that I have enough time to collect all the information that I need and for you to ask any questions you may have.  If booking an appointment that long is a challenge for you, we can book two 35 minutes appointments, instead. Some people find these shorter sessions easy to fit in over their lunch hour, first thing in the morning or after their work-day.

For appointments to go over your Meal Plan or a Nutrition Education Session on another topic, we’ll book an hour appointment and I will allocate time during the session, or leave time at the end for you to ask me questions or clarify anything.

A client of mine, who also sees her physician remotely, remarked;

‘virtual services are such an efficient use of my time, as well as that of my healthcare providers’.

New to Virtual Healthcare?

Perhaps you’ve never done a virtual healthcare appointment and wonder what it’s like. I’d be happy to set up a free 10-minute meeting with you at the beginning or end of my clinical day, or on your lunch hour for you to meet me and see how similar it is to meeting in-person, and how easy and comfortable it is to meet this way.

Please send me a note using the Contact Me form above letting me know the type of services that you are looking for, and I’ll send you what’s needed to connect.

What a Distance Consultation is Like

From your side

When you click on the link that I will have sent you, we’ll be connected. You will see me at my desk in my office, the same as you would in person.

I’ll have everything in front of me that I would for an in-person appointment, including your chart and the Nutritional Assessment Questionnaire that I use to collect information in.

You’ll also see yourself in the lower right hand corner of the same screen.

From my side

When we are connected, I’ll see you full screen, and myself in the lower right hand corner.

For those who prefer it, the video option can be turned off and this technology can be used in audio-mode only. If you’re really not comfortable meeting via computer, all Canadian and US services can be provided via telephone, as I did for 8 years before I started using video conferencing. We can use whichever method you are most comfortable with.

Want to get started?

If you would like to book services from Canada please download and complete the Intake and Service Option Form available here.

If you live outside of Canada and are seeking Nutrition Education Services, please use this form.

Have questions?

If you have any questions, you can send me a note using the “Contact Me” form on the tab above, and I’ll be happy to reply as soon as I can.

I look forward to working with you!

Joy

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