Name: BetterByDesign Nutrition Ltd.
Price range: $$

Privacy Policy for BetterByDesign Nutrition Ltd

Last updated: December 12, 2025

At BetterByDesign Nutrition (BBDNutrition), accessible from https://www.bbdnutrition.com/, the privacy of our visitors is a main priority. This policy outlines the types of information we collect and how we use it.

If you have additional questions or require more information, please do not hesitate to contact us. This policy applies only to our online activities (this website) and does not apply to any information collected offline or via other channels.

1. Website Consent and Information Collection

Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

Information We Collect

The personal information you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

If you contact us directly, we may receive additional information about you, such as your name, email address, phone number, the contents of the message, and any attachments or other information you choose to provide.

When you register for an account (Provider), we may ask for contact information, including items such as name, company name, address, email address, and telephone number.

How We Use Your Information

We use the information we collect in various ways, including to:

Provide, operate, and maintain our website and services.
Improve, personalize, and expand our website.
Understand and analyze how you use our website.
Develop new products, services, features, and functionality.
Communicate with you (directly or through a partner) for customer service, updates, and for marketing and promotional purposes.
Send you emails.
Find and prevent fraud.

2. Website Data & Tracking (Log Files, Cookies, Third Parties)

Log Files

BBDNutrition follows a standard procedure of using log files, which is common practice for all hosting companies. The information collected by log files includes Internet Protocol (IP) addresses, browser type, Internet Service Provider (ISP), date/time stamp, referring/exit pages, and possibly the number of clicks. This data is **not** linked to any personally identifiable information. The purpose of this information is to analyze trends, administer the site, track user movement, and gather broad demographic data.

Third-Party Advertising and Cookies

Third-party ad servers or ad networks use technologies like cookies, JavaScript, or Web Beacons in their advertisements and links that appear on BBDNutrition. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the content you see on websites.

Note that BBDNutrition has **no access to or control** over these cookies used by third-party advertisers. Our Privacy Policy does not apply to other advertisers or websites. We advise you to consult the respective Privacy Policies of these third-party ad servers for more detailed information.

You can choose to disable cookies through your individual browser options. To learn more detailed information about cookie management with specific web browsers, please visit the browsers’ respective websites.

Telehealth Portal Privacy Information (Doxy.me)

This section outlines the privacy policies governing the telehealth service provided by Doxy.me, which is used for secure video communication by BetterByDesign Nutrition Ltd.

Last updated: December 12, 2025

Compliance and Definitions (Doxy.me and Canadian Law)

This information supplements the main Doxy.me Privacy Policy at https://doxy.me/en/privacy-policy/.

Key Canadian Privacy Legislation

Privacy Act of 1983: Defines the rules and obligations for Canadian federal agencies and departments regarding the use of personal information. Any Canadian agency using Doxy.me must comply.
PIPEDA (The Personal Information Protection and Electronic Documents Act of 2000): Canada’s comprehensive national private sector privacy legislation. PIPEDA is similar to EU legislation and establishes rules for electronic commerce. Provinces may have their own privacy laws that take precedence if they are equal to or stronger than PIPEDA.

PIPEDA’s Ten Fair Information Principles

Doxy.me commits to the following principles concerning the Provider (Joy Y. Kiddie, MSc, RD) and service use:

**Accountability:** A privacy officer/committee is responsible for privacy issues.
**Identifying Purposes:** Reasons for collecting personal information are identified before or at the time of collection.
**Consent:** Providers are clearly informed of the purposes for collection, use, or disclosure.
**Limiting Collection:** Collection is limited to what is necessary (e.g., only name and email for Providers).
**Limiting Use, Disclosure, and Retention:** Personal information is used/disclosed only for its collected purpose (unless consented otherwise) and retained only as long as necessary.
**Accuracy:** Personal information is kept accurate, complete, and up-to-date.
**Safeguards:** Personal information is protected against loss or theft using appropriate security.
**Openness:** Privacy policies and practices are understandable and easily available.
**Individual Access:** Citizens have a right to access their personal information held by an organization. Providers have access to their account information.
**Recourse (Challenging compliance):** Simple and easily accessible complaint procedures are developed. Contact support@doxyme.com for concerns or complaints.

Definitions Specific to the Doxy.me Service

For the purposes of the telehealth service:

**Service:** The software product accessible from the Doxy.me Website.
**Provider:** The healthcare professional who has signed up. (In this case: Joy Y. Kiddie, MSc, RD, Registered Dietitian).
**Patient:** The individual client of BBDNutrition using the Service (via a unique URL) prior to the Session.
**Session:** The secure audio and/or video communication between the Patient and the Provider.
**Waiting Room:** The web page seen by Patients before the Session. The BBDNutrition waiting room can be accessed here: https://doxy.me/joyyerdiledietitian.
**Protected Health Information (PHI):** Any health-related information as defined by applicable law.

3. Policy Updates and Contact

Changes to Privacy Policies (Doxy.me and BBDNutrition)

We may update our privacy policies from time to time. We will notify you of any changes by posting the updated policy on this page.

We will also provide notice via email and/or a prominent notice on Our Service prior to the change becoming effective and update the “Last updated” date at the top of this policy.

We encourage you to review this policy periodically for any changes. Changes are effective when they are posted on this page.